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Fitbit WIFI

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Why, when my phone is out of range(and in a different wifi), does my fitbit ionic disconnect from the wif at my house. 

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@Mangys The Ionic doesn’t leverage WiFi the same way as say the Apple Watch. At present it is only used directly for heavy data, such as music transfer or firmware updates. Everything else is handled by Bluetooth. As such, if your phone is “away” your Ionic won’t have access to the internet, as the Ionic needs the phone for the connection.

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and also when i am in my normal wifi

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@Mangys The Ionic doesn’t leverage WiFi the same way as say the Apple Watch. At present it is only used directly for heavy data, such as music transfer or firmware updates. Everything else is handled by Bluetooth. As such, if your phone is “away” your Ionic won’t have access to the internet, as the Ionic needs the phone for the connection.

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