Fitbit app only showing calories burned.

[DanWithAnIonic]

My FitBit App has lost all the activity items except Calories burned.

The main screen will only show calories burned. When I press the edit button, Calories is the only thing available.

I've deleted the app twice and put it on my tablet. Still nothing.

How do I fix this?

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @DanWithAnIonic, welcome to the Community Forums!

Thanks for bringing tihs to my attention and for troubleshooting this situation prior to posting too. To better assist you with this, can you please let me know which mobile device are you using to check the Fitbit app? When was the first time you experienced this and how many times since then? If you haven't already done so, please try the following steps:

1. Force quit the Fitbit app.
2. Uninstall the app from your mobile device.
3. Make sure that the operating system version is up to date.
4. Reboot your mobile device.
5. Reinstall the Fitbit app.
6. Login using your account credentials.
7. Let me know if the issue persists.

Keep me posted and let me know if you have any additional questions. 

[DanWithAnIonic]

Galaxy 9+, I experienced it when I was told to update the app about 4+- days ago, it was registering 0 steps on the phone before updating.

I did both options, just deleted and also forced stop and the delete.

My phone is up to date.

I also tried to put it on my tablet, a Samsung Tab A, same failure.

[DanWithAnIonic]

What this means is that the update disassociated the Ionic from my phone. I didn't realize that it had done that. As soon as I reconnected my Ionic, it was fixed.