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Fitbit crashes on Airport WiFi

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‎12-05-2017 12:14

‎12-05-2017 12:14

I'm at the airport and tried to set the WiFi to the free, public wifi and upon doing so it completely reboots the Fitbit Ionic. I think this might be related to the fact that this gateway prompts for agreement to terms on all devices (before connecting); might be causing an issue... just a shot in the dark.

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2 REPLIES 2

‎12-05-2017 12:25

‎12-05-2017 12:25

As per the article of the wifi: How do I connect my Fitbit watch to Wi-Fi? - https://help.fitbit.com/articles/en_US/Help_article/2233

 

Your watch won’t connect to 5GHz, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles.

 

That might be the reason.

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‎12-13-2017 08:58

In response to SunsetRunner

‎12-13-2017 08:58

Good to know. Instead of the watch crashing and rebooting, is there some way to present the user with a message indicating the disability to connect?

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