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Workaround for Ionic Sync Issue

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‎12-04-2017 00:46

‎12-04-2017 00:46

I may have a usable workaround. I've been doing this the past 3 days and it seems a reliable way to get it to sync on demand.  I haven't tried this with FitBit unpaired to my Moto G5 Plus or on any other device but my G5 Plus.  And thank you @Hani_Obaid for confirming this works for you as well.

 

1. On Ionic, go to setting, BlueTooth and "+ Device" (Add New Device) which will have it start searching.

2. Start Manual sync from FitBit app.  Sometimes it fails on 1st try but usually succeeds by 2nd try. 

 

I suspect it makes it puts the BlueTooth into a more active mode.  

I hope FitBit comes up with a more permanent fix.

Ionic (27.32.10.20), Surge (Did not live up to 5 ATM Spec originally on tech spec), Samsung Galaxy S5, Moto G5 Plus
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‎12-13-2017 10:04

‎12-13-2017 10:04

@LwrHrtRt I hope you're doing well! Thanks for sharing this workaround! I'm glad this has been helpful for other users as well. Hopefully, it will continue to help more users.

 

I will leave these syncing troubleshooting steps here as well to make this thread even more helpful!

 

Thanks again for sharing this. See you around! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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