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Fitbit customer support

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‎03-14-2018 22:31

‎03-14-2018 22:31

Hi folks any problems with your Fitbit product don’t hesitate to call or email Customer Support!  I spoke with customer services via email and after they reviewed my watch data remotely they confirmed that the battery was not operating correctly and have offered a replacement watch.

Can't fault the service they gave me so i would recommend sending them a mail. Very helpful and could clearly see the battery was not operating properly on my Ionic thanks for a brilliant service! 

 

   Des 

 

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‎03-15-2018 00:06

In response to Giampi71

‎03-15-2018 00:06

My strap has been changed with warranty. Very effective.

View best answer in original post

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2 REPLIES 2

‎03-14-2018 23:33

‎03-14-2018 23:33

I agree, Fitbit Customer Service is absolutely brilliant. In addition Fitbit Support is also very active at Twitter.

Best Answer

‎03-15-2018 00:06

In response to Giampi71

‎03-15-2018 00:06

My strap has been changed with warranty. Very effective.

Best Answer