Fitbit ionic Cycling on off

[Rbogan]

I performed the update last week. Other than having to select a new clock face, no issues. Watched asked to be recalibrated 2 nights ago, no problem. Last night I needed to charge it, plugged it in at night, next morning - off. I did a hard reset by pushing the left and bottom right buttons, 15s. Now all it does is cycle on/off. Get the blue diamond for ~15s, turns off, repeats this over and over.  After a long time I’ll see the standard clock face but as soon as I touch it, starts cycling again. I’ve tried the hard reset but, still the same story. Ideas???

[N8teGee]

Sounds like your Ionic is stuck in some sort of boot loop. Considering you have already tried a restart without success, I would recommend contacting customer support.

[Rbogan]

I ended up having to do perform a factory reset. Lost all stored data and started new.