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Fitbit ionic battery draining too fast

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‎04-19-2018 16:13

‎04-19-2018 16:13

So I have had my ionic for over a month now and it was working fine. The other day I woke up and saw that it won't turn on so I put it on charge and it showed the 0% battery sign. I put it on charge and it still wouldn't turn on. I contacted customer support who told me to put it on charge and after a while it came back on. However, later that day it was at 0% again and this time support told me to do a factory reset which I did but the problem is still there. All I did different was wear it while swimming once the day before this started 

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‎04-19-2018 23:41 - edited ‎04-19-2018 23:43

‎04-19-2018 23:41 - edited ‎04-19-2018 23:43

@Taimur19 I would go back to customer support again and explain the issue has not been resolved and ask them what else they can suggest.

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

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