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Fitbit ionic not working

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‎12-21-2018 19:56

‎12-21-2018 19:56

Hi I have just bought a Fitbit ionic and have tried to charge it but nothing is happening - I have put the charger into the computer for an hour and also have tried on the wall charger but again nothing happens. Am I doing something wrong 🤷🏻‍:female_sign:🤷🏻‍:female_sign:

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‎12-22-2018 02:39

‎12-22-2018 02:39

Try restarting your Ionic and try charging again. Also clean off the contacts on the watch and charger using an alcohol wipe. If it still wont charge, return it  to the store you bought it from or contact Support (link in my signature)

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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