12-21-2018 19:56
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12-21-2018 19:56
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Hi I have just bought a Fitbit ionic and have tried to charge it but nothing is happening - I have put the charger into the computer for an hour and also have tried on the wall charger but again nothing happens. Am I doing something wrong 🤷🏻:female_sign:🤷🏻:female_sign:

12-22-2018 02:39
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12-22-2018 02:39
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Try restarting your Ionic and try charging again. Also clean off the contacts on the watch and charger using an alcohol wipe. If it still wont charge, return it to the store you bought it from or contact Support (link in my signature)
Helen | Western Australia
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