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Fitbit ionic - probably the most unreliable device I've had?

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‎07-24-2018 02:55

‎07-24-2018 02:55

My fitbit app had an update on my phone yesterday, since then my fitbit won't sync to my phone and has fell 15 minutes behind (this is the second time this has happened to me).

I have restarted my Bluetooth, phone, watch, unlinked all other Bluetooth devices to my phone and its still not working. I purchased a warranty with it and last time had the get it replaced if I'm really going to have to do this ever 2 months I don't think the watch it sufficient to be sold to anyone? 

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3 REPLIES 3

‎07-24-2018 14:28

‎07-24-2018 14:28

Reboot the watch

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‎07-24-2018 14:40

In response to MarkDee56

‎07-24-2018 14:40

I appreciate you trying to help man, but as I said in my original post I have already tried this

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‎07-24-2018 15:13

In response to LloydE

‎07-24-2018 15:13

Sorry to hear that. Have had my Ionic since Jan. I keep the firmware updated as well as the phone app. When it gets acting weird, I reboot the watch and restart the phone. Happens every now and thrn. Has always worked for me. One time I did have an issue when I linked it to my PC and then couldnt get it to link to my phone until I totally removed it as a device on my PC. I have an Android phone as well.


Sent via the Samsung Galaxy Note5, an AT&T 4G LTE smartphone
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