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Fitbit ionic

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‎01-24-2018 12:15

‎01-24-2018 12:15

My Fitbit ionic is missing step how can I fix this please

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5 REPLIES 5

‎01-25-2018 07:32

‎01-25-2018 07:32

Have you tried restarting it? If not, hold down the left button and the bottom right button until you see the Fitbit logo. 

Marci | Bellevue, WA
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‎01-25-2018 11:51

In response to MarciM

‎01-25-2018 11:51

Yea and I have had to change it and this one does the same
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‎01-25-2018 11:55

In response to Emrow

‎01-25-2018 11:55

Will you please describe your problem in a bit more detail?

Marci | Bellevue, WA
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‎01-25-2018 12:34

In response to MarciM

‎01-25-2018 12:34

What's the battery level?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎01-26-2018 06:49

In response to DramaQueenDiva

‎01-26-2018 06:49

I had to change the ionic for new one as it wasn’t counting steps it was 20 steps out and didnt help to rest it or anything. And this one is just as bad so changing to Garmin as it seems to count steps better 

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