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Fitbit ionic

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Hi I've just bought a ionic and I'm having issues with it automatically adds steps even if I'm in bed sitting or moving hands also my sleep tracker doesn't automatically work? Any help to resolve the problems would be appreciated. 

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Moving your hand will most likely count as steps (although it does depend on how vigorous your hand is moving) If you are not moving much at all and it is still adding steps then try restarting the watch by pressing and holding the left button and the bottom right in until the logo comes back on.

 

As for the sleep detection go into your settings and either turn off or on the sensitivity, and see if that makes any difference.

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