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Fitbit not saving yesterday's data

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‎05-23-2019 22:01

‎05-23-2019 22:01

I've been wearing fitbit religiously everyday and have consciously tried to sync the data manually for the last three days. But each time it only syncs today's data and sits not show yardage data. 

For instance today after midnight, when the date changed it is only showing me 70 steps for today and the data from yesterday is gone.

 

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‎05-24-2019 03:10

‎05-24-2019 03:10

What phone model you have and what tracker?

 

I actually had a similar  problem with my Huawei P9 mate pro and Blaze. I figured out that phone's battery optimization defaults were not allowing sync for the app.

 

 

 

 

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‎05-24-2019 19:37

In response to ca_elisabeth

‎05-24-2019 19:37

@Apurva259. Let's open the Fitbit app, tap on the ionic to go to your ionic settings. 

On this page, near the top, will be when the last sync occurred. 

How long ago was the last sync? 

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