09-13-2019 05:59
09-13-2019 05:59
Wore my Ionic this morning to 18m and no problem. Wore this afternoon to 19m and it has now stopped working. Supposed to be okay to 50m????
Best Answer09-14-2019 14:21
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09-14-2019 14:21
It's great to see you on the Community @Pye. Thanks for the details mentioned.
Your Fitbit Ionic is swim proof in a lake, pool, or ocean up to 50 meters. In this case, I've shared your post with our Support team, they will continue assisting you.
I'll be around if you need further assistance.
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Best Answer