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Ionic Screen Keeps displaying Screen Awake and Notification Settings

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‎01-02-2019 19:12

‎01-02-2019 19:12

My Ionic keeps displaying the Screen Awake and Notification Settings, and vibrates when they are displayed.  It seems no matter what I do, they reappear and the Ionic vibrates.  I did a factory reset, which caused it to update the software/firmware.  I also removed the Ionic from my iPhone Xs and re-added it.  None of these steps have stopped the problem.  This is really frustrating.  I've had it for a year and it seemed to work fine until a recent software/firmware update.  Does anyone have a resolution for this issue?

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5 REPLIES 5

‎01-03-2019 03:16

‎01-03-2019 03:16

So no solution but I’m having the same problem 

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‎09-13-2019 22:18

In response to JLG_2019

‎09-13-2019 22:18

Any solution?  Mine started doing this today.

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0 Votes

‎09-13-2019 23:01

In response to NMIEaton

‎09-13-2019 23:01

Hi
I contacted Fitbit and they sent a new Fitbit

Good luck

Sent from my iPad
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‎09-14-2019 08:04

In response to NMIEaton

‎09-14-2019 08:04

My Ionic eventually died about 15 months after purchase. I contacted
Fitbit and they offered 20% off if I purchased a new one. I now wear
Garmin.
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‎09-14-2019 14:26

In response to JLG_2019

‎09-14-2019 14:26

Thanks so much, I contacted Fitbit and they're sending a replacement - I appreciate your response as it was very frustrating.

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