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Fitbit route tracker not working

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‎11-03-2019 16:52

‎11-03-2019 16:52

Since the last update, the icon that I used to track my route has disappeared and I can't find another way to track my route.  My ionic also is not cueing me at each mile with time and pace.  Has this featured been discontinued?

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‎11-05-2019 06:55 - last edited on ‎01-13-2025 09:22 by Fitbit Moderator

‎11-05-2019 06:55 - last edited on ‎01-13-2025 09:22 by Fitbit Moderator

@tmerry Welcome to the Community. Thanks for the details mentioned.

It's pretty weird that your exercise icon disappeared. The exercise option hasn't been removed from Ionic, if you're still not seeing it, please restart it. 

If after restarting it, you get the exercise icon please confirm you have set cues before start recording your activity. Also, could you let me know which Fitbit device you're using? 

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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