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Fitbit steps are incorrect

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‎10-01-2018 04:51

‎10-01-2018 04:51

So i charged my Fitbit ionic all last night and I woke up this morning and it said I have over 9,000 steps but that’s not possible so if someone could tell me how to fix this that would be great!.
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‎10-02-2018 05:44

‎10-02-2018 05:44

Lol it happens sometimes. Make sure you dont have the tracker resting on something with a fan while chargingn(eg laptop) as the vibrations can cause these type of steps. Restart your Ionic several times in case it is a glitch and hopefully it wont happen again.

The only way to get rid of the extra steps you have accumulated is to log a driving activity over that time.

Let us know how you go 

Restart your tracker

 

DRIVING ACTIVITY
To log a driving activity go to your app, tap the exercise tile (running man), then the stopwatch icon in the top right corner. On the screen that comes up start to type in Driving and when the list drops down SELECT DRIVING from the list (very importand not to type in the whole word). Fill in the details and Log it.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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