Fitbit stuck on logo on factory reset

[pishwor]

My Fitbit was not syncing with my phone and I tried restarting which didn't work. After trying every other option, I tried a factory reset by pressing all three buttons at once. After the Fitbit logo appeared and disappeared, I released the right bottom button. Then after I felt a strong vibration, I released the other two buttons. After that, I get a continuous sequence of appearance and disappearance of the fitbit logo and my watch doesn't respond to any other option neither starts. 

Moderator edit: Subject for clarity

[YojanaFitbit]

Hi @pishwor nice to see you the Fitbit Forums. 

Thanks for sharing with us all the steps that you've tried with your Fitbit Ionic to make it sync. It looks for the description that your Fitbit got stuck in the reboot process, this is not normal. Thanks for trying to restart it after that.

Please go to your phone and remove your Fitbit Ionic from the Bluetooth settings and from the Fitbit App. You will see the option to remove on the Fitbit app > Ionice > Remove.

• Make sure the latest version of the Fitbit app is installed on your phone.
• The software on your mobile device is up to date. To check, tap Settings > General > Software Update.
• Make sure there are no other Bluetooth devices around as they might interfere with the syncing process
• Check that your Fitbit device's battery isn't critically low.

Finally try these steps:

1. Force quit the Fitbit app. 
2. Open the Fitbit app.
3.  Restart your Ionic
4. Go to account
5. Set up your Fitbit device
6. (If your Ionic is not being found, restart your Ionic again and restart the Bluetooth on your phone)

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

[pishwor]

I've tried the mentioned steps. Unfortunately, no progress. 

[Fred27]

Hello,

I have the exact same problem. The phone found the watch but it never end up good as you cans see on the photos