Fitbit turned itself off with over 30% charge

[jimjim65]

I cant get it to power up .Only getting flashing green flashing light on the back.

Even on charge wont power up??????

[SteveH]

Have you tried restarting it? Here's how:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.
3. If your Fitbit Blaze or Fitbit Ionic doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.

[jimjim65]

I have tired that and no luck
Just a black screen 😞

[SteveH]

That doesn't sound good.

While you wait to see if anyone else has a suggestion it might be worth getting in touch with customer support in case it's a hardware defect: contact.fitbit.com

[jimjim65]

Thanks buddy I just sent a email