01-09-2019 22:59
01-09-2019 22:59
When I swipe from my home screen, the watch time, it goes to a square screen with the numbers 1 to 10 in a box. I can not get rid of that screen. It shows up if I tap on one of the icons, walking, heart rate etc. if I tap a number I can erase it with a back arrow but I can’t get rid of the screen. How do I fix this?
Answered! Go to the Best Answer.
Best Answer01-10-2019 06:09
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-10-2019 06:09
It sounds like you setup a system wide lock on your ionic
Open the Fitbit app,
tap on the icon of the ionic.
Scroll up to device lock
Tap device lock
Enter the pin
Change to Fitbit pay only
You may also change the pin from this screen.
01-09-2019 23:16
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
01-09-2019 23:16
Hello @Tapnad and welcome to the forum.
I frankly have some issue to understand your problem. Do you maybe use a custom clockface? The swipe you speak about is left-right, up-down.... Ideally it would be great if you could post a picture.
Thanks
01-10-2019 06:09
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-10-2019 06:09
It sounds like you setup a system wide lock on your ionic
Open the Fitbit app,
tap on the icon of the ionic.
Scroll up to device lock
Tap device lock
Enter the pin
Change to Fitbit pay only
You may also change the pin from this screen.