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Glitching screen

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‎11-14-2019 20:20

‎11-14-2019 20:20

I’ve only had my Fitbit since May and for the second time in the past couple of months, my screen started glitching and jumping around. Support told me to do a factory reset the first time and that worked. Well, tonight it did it again. I am going on the third factory reset tonight and it is still messed up. I don’t know what to do. Help!

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‎11-15-2019 05:39

‎11-15-2019 05:39

@SunsetRunner Welcome to the Community. Thanks for the details mentioned and the factory reset you've tried. 

 

If your screen keeps glitching after the third factory reset, I can create a case on your behalf with our Support team and they will continue assisting you. 

 

Catch you later. 

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