help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Got my watch

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-05-2018 09:53 - last edited on ‎06-06-2018 07:17 by Fitbit Moderator

‎06-05-2018 09:53 - last edited on ‎06-06-2018 07:17 by Fitbit Moderator

How come on reciving a new watch it has to be updatet but that doesnt work 

can you sent out a produkt that dosent work out the box ?

I have tried now for 2 days to update but it dont work, and the watch is not working. My old Pebble worked from i day one?

 

Moderator edit: word choice 

 

Best Answer
0 Votes
1 REPLY 1

‎06-05-2018 10:19

‎06-05-2018 10:19

Hi @leifpete

 

How are you trying to update it - mobile device or computer? The more we know, the better to assist you in getting started.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer