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Great Customer Service experience

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‎06-25-2021 14:25 - last edited on ‎06-26-2021 11:47 by Fitbit Moderator

‎06-25-2021 14:25 - last edited on ‎06-26-2021 11:47 by Fitbit Moderator

I called customer service today to check the status on my device not powering on. The representative help me try some troubleshooting steps but did not work. However I was very satisfied with the alternative option given to me. Fitbit customer service is excellent and I will continue to sing their praises to friends and family.  Thank you Fitbit for your services and support. 

 

 

Moderator edit: subject for clarity 

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‎06-26-2021 11:48

‎06-26-2021 11:48

Hello @2Fresh. Welcome to the community forums! 

 

I'm glad to hear that our Customer Support Team was able to provide assistance and thank you very much for your comments and for being part of the Fitbit family!

 

I hope you can continue tracking towards your fitness goals! 

 

Have a great day! 

Wilson M. | Community Moderator, Fitbit.
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