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Ionic syncing issue

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‎06-26-2021 09:00 - last edited on ‎06-26-2021 11:16 by Fitbit Moderator

‎06-26-2021 09:00 - last edited on ‎06-26-2021 11:16 by Fitbit Moderator

I having problems syncing my Fitbit since this morning but was playing up yesterday I have tried everything possible.

 

 

Moderator edit: updated subject for clarity

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‎06-26-2021 11:15 - last edited on ‎09-10-2025 12:44 by Fitbit Moderator

‎06-26-2021 11:15 - last edited on ‎09-10-2025 12:44 by Fitbit Moderator

@Janetannscott Welcome to our Fitbit Community. Regarding the syncing issue that your Fitbit Ionic has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

In order to avoid providing the same information, let me know what troubleshooting steps you have tried. In the meantime, try the steps listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest. Finally monitor your Ionic and see if the issue gets fixed.

See you later.

JuanJo | Community Moderator

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