12-31-2017 14:04
12-31-2017 14:04
My wife's ionic screen does not turn on when she raises her hand to look to the watch's screen. Reset the watch but it did not work... any ideas?
Best Answer12-31-2017 14:11
12-31-2017 14:11
dont know, however i have mine set to "screen wake auto" and it works good
Best Answer12-31-2017 14:17
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
12-31-2017 14:17
@JCSurf, have you checked the Ionic's Screen Wake setting to make sure it is not set on Manual? From the Clock screen, scroll to the screen to the left, and make sure Screen Wake is st to Auto.
Best Answer12-31-2017 14:43
12-31-2017 14:43
Duh! Missed that one!
Thanks a lot
Best Answer