01-21-2018 04:01
01-21-2018 04:01
after 21 days of perfect function my ionic has stopped detecting heart rate. Overnight it failed to record sleep patterns due to heart rate fail and seemed to restart itself several times this morning. I've spent 3 hours trying all the advice including chat with fitbit support. 'turn it off and on again' is the best they can do. So i now have a very expensive, 21 days old, useless piece of junk. any tips on replacement ? Garmin any good ?
01-21-2018 04:04
01-21-2018 04:04
i should add I've tried...
restart using left and bottom buttons
restart using all three buttons
turn HRM off and on
turn HRM off then restart then turn on
Turn HRM off, restart, synch, turn HRM on, restart, resynch
and various combinations of above