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Have to keep logging into my app

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‎07-03-2020 03:59

‎07-03-2020 03:59

Hi, 

Having further issues with Fitbit as now I have to keep logging into the App each time I want to use it!! So frustrating and the service when you ring up for help is poor!!!  Has anyone got any fix ideas as I have to wait up to 48hrs or longer for a call back from Fitbit! 

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‎07-03-2020 12:25

‎07-03-2020 12:25

Have you tried:

 

Clearing the cache in the app?

 

Uninstalling the app, rebooting the phone and reinstalling the app?

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‎07-03-2020 12:42

In response to SunsetRunner

‎07-03-2020 12:42

Yes

Sent from my iPhone
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