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Heart rate sensor light not working

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‎03-13-2020 16:32

‎03-13-2020 16:32

My heart rate sensor on my iconic is not working after multiple attempts at trying to restart it and reset it to factory settings

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‎03-14-2020 11:06

‎03-14-2020 11:06

@Matty1997 Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

 

I'll be around if you have any additional questions. 

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