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Homescreen shows 0

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‎11-22-2018 22:13

‎11-22-2018 22:13

My ionic homescreen shows 0 for steps stairs and everything else. Can someone pls help me regarding this.

Ive restarted it a couple of times but of no help.its the same after many trials.

 

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5 REPLIES 5

‎11-22-2018 23:30 - edited ‎11-22-2018 23:33

‎11-22-2018 23:30 - edited ‎11-22-2018 23:33

Have you tried changing your clock face to a different one? If not give that a try. If that doesn't work, I think your only option may be a factory reset.

 

On your device, open the Settings app > About > Factory Reset. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎11-23-2018 02:41

In response to N8teGee

‎11-23-2018 02:41

Hi, I faced the same problem, I did a factory reset and now my watch refuses to connect to my phone. Please help.

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‎11-23-2018 02:48

In response to SnehaNarayanan

‎11-23-2018 02:48

@SnehaNarayanan

 

Have you removed the watch from your account in the fitbit app and also unpaired it in your phones Bluetooth settings? 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎11-23-2018 03:03

In response to N8teGee

‎11-23-2018 03:03

yes I have done that 😞

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‎11-23-2018 03:19

In response to SnehaNarayanan

‎11-23-2018 03:19

Have you tried restarting both your Ionic and phone? 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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