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Horizontal lines across screen

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‎05-30-2019 06:31

‎05-30-2019 06:31

I’ve started getting random horizontal lines across my Ionic screen. Tried changing clock faces, resettting etc but no luck.

 

any suggestions?

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‎05-31-2019 05:38

‎05-31-2019 05:38

Nice to see that you're digging into the Forum @JaceF! So glad to have you here. 

 

I think that it's best if you request this information directly with our team since Fitbit Ionic isn't responding to the troubleshooting steps that you tried. Thanks for taking the time to do so.  I've requested to our support team to create a case on your behalf. You should soon receive an email from customer support.

 

Please keep me posted! Smiley Happy

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