02-03-2018
20:29
- last edited on
02-05-2019
19:20
by
DavideFitbit
02-03-2018
20:29
- last edited on
02-05-2019
19:20
by
DavideFitbit
How the steps count? I have iconic watch and sometimes it's count even or add numbers, also sometime it's count 7 steps at one time? How it's work
Moderator edit: subject updated for clarity
Answered! Go to the Best Answer.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
There are motion detectors in the fitbit. When the fitbit detects that it is moving it analyses the movement to decide whether it is down to a step being made or it's just random arm movement.
Sometimes it needs to see a few steps before it decides they are indeed steps and that's why the count can sometimes seem to start at around 7 or so.
The algorithms that it uses to decide whether it's a step or not are not 100% accurate so sometimes it misses a step, other times you may get a step in error. There's a help file on this here: https://help.fitbit.com/articles/en_US/Help_article/1136/
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
There are motion detectors in the fitbit. When the fitbit detects that it is moving it analyses the movement to decide whether it is down to a step being made or it's just random arm movement.
Sometimes it needs to see a few steps before it decides they are indeed steps and that's why the count can sometimes seem to start at around 7 or so.
The algorithms that it uses to decide whether it's a step or not are not 100% accurate so sometimes it misses a step, other times you may get a step in error. There's a help file on this here: https://help.fitbit.com/articles/en_US/Help_article/1136/