help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I add Ionic device to existing account

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-04-2018 12:47

‎08-04-2018 12:47

In setting up my ionic I recieved a message "email already taken by another Fitbit Account".

How do I cancel old account in order to set up new device?

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-04-2018 14:46

‎08-04-2018 14:46

You don't need to set up a new account. Just log into the app and choose add a device from the settings menu.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎08-04-2018 14:46

‎08-04-2018 14:46

You don't need to set up a new account. Just log into the app and choose add a device from the settings menu.

Best Answer
0 Votes

‎08-04-2018 19:34

In response to SunsetRunner

‎08-04-2018 19:34

Got it and it is now setup. thanks!


Sent from my Verizon, Samsung Galaxy smartphone
Best Answer