11-27-2018 07:04 - last edited on 11-29-2018 06:40 by AndreaFitbit
11-27-2018 07:04 - last edited on 11-29-2018 06:40 by AndreaFitbit
Where/how do I find the serial number for my Fitbit Ionic?
Moderator edit: updated subject for clarity.
Answered! Go to the Best Answer.
01-15-2023 06:25 - edited 01-15-2023 06:25
01-15-2023 06:25 - edited 01-15-2023 06:25
Hi @Ryanrothrock @Pandaoberon @Cooper2 - actually the only place [other than on the box] you can get the serial number is from the login to the dashboard then click on your device on the left hand side
and the serial are the numbers/letters after "https://www.fitbit.com/settings/device/tracker/" but they are not in the right order.
See here how to convert them to the right order So for instance the last 2 are the first 2 of the serial number.
Author | ch, passion for improvement.
11-27-2018 13:43
11-27-2018 13:43
Welcome to the forums!
If you kept the Box that's where you will find it.
I myself dont keep the box but I write down the serial number before I toss it. I know no other way to get the serial Number Sorry
Hope to see you around the forums more!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
11-27-2018 16:03
11-27-2018 16:03
11-29-2018 06:57
11-29-2018 06:57
10-23-2022 05:53
10-23-2022 05:53
I just finished with support and they advised me the only place to find the serial number is on the box that I no longer have. I also had a replace device sent to me back in July. I provided her with that order number and all she kept saying was that the only place to find the serial number is on the box that the replacement did not come in?!? Help?
01-11-2023 21:36
01-11-2023 21:36
You can Find your Fitbit serial number on your Fitbit smartwatches like this : First of all tap the Back button on the left. Go to Settings. Scroll to Regulatory Information and tap it. Locate your serial number there. Look for a string of 12+ characters (includes both numbers and letters). Try this once may be this will work well. SurePayroll
01-13-2023 06:03
01-13-2023 06:03
Thanks for getting back to us and for your advise @Ryanrothrock.
I hope your information is useful to other users.
Have a nice day.
01-15-2023 06:25 - edited 01-15-2023 06:25
01-15-2023 06:25 - edited 01-15-2023 06:25
Hi @Ryanrothrock @Pandaoberon @Cooper2 - actually the only place [other than on the box] you can get the serial number is from the login to the dashboard then click on your device on the left hand side
and the serial are the numbers/letters after "https://www.fitbit.com/settings/device/tracker/" but they are not in the right order.
See here how to convert them to the right order So for instance the last 2 are the first 2 of the serial number.
Author | ch, passion for improvement.
01-18-2023 06:24
01-18-2023 06:24
Thanks for getting back to us and for providing this information @Guy_.
This information could be useful for the users.
Have a nice day.