04-08-2021 09:20
04-08-2021 09:20
After updating my ionic software, I get frequent vibrations/notifications if I am in the middle of an exercise activity that I am tracking. Not sure what they are and I can't figure out how to turn them off. I don't want to know if I've reached a certain heart rate or whatever it's trying to tell me -- I only want notifications for text and phone calls. Cannot find a way to end these.
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04-08-2021 12:13
04-08-2021 12:13
I think those are heart rate zone notifications telling you when you change zones, perhaps different # of beeps depending on the zone. I haven't used a Ionic for quite a while so not sure where the setting is for that. Assuming you are using the Exercise App, after you select the exercise but before starting it, I think there is a place to change settings for just that activity type, maybe a gear icon. Within that look for 'Zone Notifications' and set to 'Off'.
04-08-2021 12:13
04-08-2021 12:13
I think those are heart rate zone notifications telling you when you change zones, perhaps different # of beeps depending on the zone. I haven't used a Ionic for quite a while so not sure where the setting is for that. Assuming you are using the Exercise App, after you select the exercise but before starting it, I think there is a place to change settings for just that activity type, maybe a gear icon. Within that look for 'Zone Notifications' and set to 'Off'.
04-08-2021 12:38
04-08-2021 12:38
04-08-2021 12:38
04-08-2021 12:38
Thank you! I hadn't noticed the gear icon on that screen. I will test it but I am pretty sure that will have fixed it.
11-15-2021 13:49
11-15-2021 13:49
Thank you so much for this. I have just spent 40 mins of my life on webchat with support about this following a full factory reset of my ionic. They are now asking me to confirm how to do it. Lesson learnt for me to always check in here first. You are a star