help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to set my ionic to be more sensitive on counting steps?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-10-2018 06:28

‎08-10-2018 06:28

I’ve  had fit bit products since 2015. I started with the HR then to a blaze then to the ionic. The ionic I have isn’t picking up steps unless I’m really swinging my arms. My blaze would pick up more steps than my ionic. I’m doing the same activity with both bands. So, how can I get my ionic to be more sensitive?

Best Answer
0 Votes
1 REPLY 1

‎08-10-2018 18:47

‎08-10-2018 18:47

By changing your wrist placement setting @Tigerkitten

Best Answer