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How to unlock second-hand device password

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‎02-22-2020 02:34 - last edited on ‎02-24-2020 16:43 by Fitbit Moderator

‎02-22-2020 02:34 - last edited on ‎02-24-2020 16:43 by Fitbit Moderator

I bought a second hand Fitbit ionic, it has a password and I dont know it, and I obviously cant disconnect it from the original owner's account. Any suggestions? 

 

Moderator edit: Subject for clarity 

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‎02-22-2020 12:05

‎02-22-2020 12:05

Hi @Adammag96

 

No problem. Just follow the directions on the link  below, under the section "If you received a used Fitbit device", and you'll be fine.

 

https://blog.fitbit.com/used-fitbit/

Work out...eat... sleep...repeat!
Dave | California

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