I haven't received my Ionic refund

[priyanka.mitruk]

It's been more than 2 years now. Each time I contact the support, I get the same standard response - "I have escalated your case. You will get an email soon from the team". Sadly, I have never received any email. I am tired and fed up following up. Can someone please help!!

[LZeeW]

@priyanka.mitruk   I flagged your post to get a moderator to help you.

[priyanka.mitruk]

Thank you @LZeeW I hope something works out.

[AndreaFitbit · Accepted solution]

Welcome to the Fitbit Community, @priyanka.mitruk. I'm sorry to hear that you haven't received your Fitbit Ionic refund yet.

I just updated your case and please contact our team again for more details about Ionic refund, they will provide you with the proper information. Visit our web page at help.fitbit.com/ionic.

Thank you for your assistance and the heads up @LZeeW.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.