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Ionic firmware not available

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‎04-17-2024 02:55 - last edited on ‎04-23-2024 15:01 by Fitbit Moderator

‎04-17-2024 02:55 - last edited on ‎04-23-2024 15:01 by Fitbit Moderator

I recently changed my android phone. Downloaded Fitbit app. Selected my Ionic watch. Although the watch has a wallet, there's no wallet on the firmware. 

 

Moderator Edit: Clarified subject.

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Accepted Solutions

‎04-23-2024 14:58

In response to Odyssey13

‎04-23-2024 14:58

Welcome to the Fitbit Community, @Sunny65. Thank you for sharing your Fitbit Ionic firmware query. 

As @Odyssey13 mentioned. With the Ionic recall no updates of it will be forthcoming. 

You can have more information about this recall on our web page at help.fitbit.com/ionic. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

View best answer in original post

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2 REPLIES 2

‎04-17-2024 07:35

‎04-17-2024 07:35

Hi @Sunny65 the Ionic was voluntarily recalled, so no updates of it will be forthcoming. click to learn more

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎04-23-2024 14:58

In response to Odyssey13

‎04-23-2024 14:58

Welcome to the Fitbit Community, @Sunny65. Thank you for sharing your Fitbit Ionic firmware query. 

As @Odyssey13 mentioned. With the Ionic recall no updates of it will be forthcoming. 

You can have more information about this recall on our web page at help.fitbit.com/ionic. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer