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Iconic doesn't work

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‎08-16-2019 09:32

‎08-16-2019 09:32

My Fitbit has not turned back on since it updated on August 1. It is less than 1 year old. From other posts, this has  happened to many other wearers. What else is there to do after cleaning the connections, getting a new charge cord, and trying to reset it by holding the Lt and bottom Rt buttons. Who do you contact to help?

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‎08-16-2019 09:48

‎08-16-2019 09:48

I too have the same issue but only since yesterday. I was offered help with no positive results. Same as others. Good luck. 

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