help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Iconic has just gone dead

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-11-2020 07:43

‎04-11-2020 07:43

Can someone help, I bought my Iconic last Xmas and it ran out of battery ive tried to charge it on the original lead and nothing, just bought the charge on a stand and nothing as well. Im ao disapointed as I bought a blaze last Xmas and it only lasted till July !! Now the Iconic packs up and its only April. Never got it wet and its been well looked after. Can someone help please otherwise it will be the last fitbit I will get involved with...

Best Answer
0 Votes
1 REPLY 1

‎04-11-2020 09:03

‎04-11-2020 09:03

Hi, 

 

I had a similar problem. The Ionic would run out of battery and then it doesn't charge anymore or shows any sign, also not, if I plug it to the power and try to charge it. The support already wanted me to send it in, just when I tried to charge it again and then it finally did after a few days. That also happened two more times since then. It would not respond for a few days, if I let it discharge to much or long. Then I need to wait 3 to 5 days and it finally starts to charge again. No idea why, but at least works like that.

 

Hope that maybe solves your problem too

 

br

gabriel

Best Answer
0 Votes