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Iconic screen and heart rate difficulties

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‎11-02-2021 00:00 - last edited on ‎11-02-2021 15:40 by Fitbit Moderator

‎11-02-2021 00:00 - last edited on ‎11-02-2021 15:40 by Fitbit Moderator

My screen seems to have a bleed around the outer edge and the heart monitor doesn’t always work

 

Moderator edit: updated subject for clarity

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‎11-02-2021 15:39

‎11-02-2021 15:39

Welcome to the Fitbit Community, @Kernow01.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Ionic. Thank you for trying to get them resolved before contacting us.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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