Iconic waiting for phone message

[Arou]

My iconic is giving me a message “waiting for phone...”. Does anyone know how to fix this?  

[HeydyF]

Hey @Arou, let me give you a warm welcome to the Community! I'd like to ask you this, Is that message like stuck on the display of your Ionic? Or does it appear at a certain times? In the meantime, let me suggest you to restart your Ionic by following these instructions: 

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.
3. If your Fitbit Blaze, Fitbit Ionic, or Fitbit Versa doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.

Keep me posted! 

[Arou]

Thank you for the response.  I tried turning it off and on but it is still showing the message.  I have now changed the clock face and it seems ok now.  So I’ve contacted the developer to let them know it’s a problem.

[HeydyF]

Thanks for the update @Arou, and for trying the restart that I suggested. It was definitely an issue only with the clock face on your Ionic. 

Let me know if you have further questions or comments! 

[Arou]

Yes it was the clock face, I contacted the developer and they have a update that they are getting through the system so it will be updated soon.

[HeydyF]

I appreciate the update @Arou! Ok, so in this case we need to be patient and stay tune. 😉 Let me know if further questions come across! 

Have a nice day!