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Iconic won't turn on after update

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‎08-16-2019 09:34

‎08-16-2019 09:34

My Fitbit Iconic has not turned back on since it updated on August 1. It is less than 1 year old. From other posts, this has  happened to many other wearers. What else is there to do after cleaning the connections, getting a new charge cord, and trying to reset it by holding the Lt and bottom Rt buttons. Who do you contact to help?

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‎08-17-2019 00:51

‎08-17-2019 00:51

Hi @Xraymama, welcome to the community.

 

You can contact customer support (here) to discuss any warranty options that might be available to you. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎08-17-2019 00:51

‎08-17-2019 00:51

Hi @Xraymama, welcome to the community.

 

You can contact customer support (here) to discuss any warranty options that might be available to you. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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