Inaccurate on Huawei P20: HR, Steps, Floors

[Rafcarbonell]

I used to own a blaze before, and data seems pretty accurate/close to reality.

Have a huawei p20 pro, not compatible notifications sucks have to constantly sync the app and test call for me to get the notifications.. It also always sends a "restart your phone to restore notifcations..."

Resting bpm is 65-70 but my HR bloats to 120. Also when im running a slow 3. 0mi on a treadmill, my HR shoots to a constant 160+ that's my HR when doing instense crossfit workouts.

I barely use the staircase at the office an 8 hour desk job gets me 78 floors on a regular basis.

Yoo fitbit man can you help out  

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

A warm welcome to the Community @Rafcarbonell! I appreciate the details that you've mentioned. 

I'm sorry for the notification issue you're having with Huawei P20, just as you mentioned this phone isn't listed as compatible. However, this procedure My Fitbit device isn't receiving notifications from my phone has worked for some others but I can't confirm this will work. 

In regards to the heart rate data you're getting, I would like you to confirm you're properly wearing it by checking the advice posted on this article. 

Regarding the floors that you're getting, Fitbit devices have an altimeter sensor that can detect when you're going up or down in elevation. Your device registers one floors when you climb about 10 feet at one time. It does not register floors when you go down.

Also, reply to the following questions: 

- How many floors were you getting with your Blaze?
- What was the heart rate data you used to get with your Blaze? 

Keep me posted!