Incorrect time on Ionic

[Surfpad]

The time on my watch is 40 minutes slow for no apparent readon

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Surfpad, welcome to the Community Forums!

I appreciate the information that was shared in your post. Let me share with you that our Fitbit devices use your mobile device information to display the time with the syncing process, therefore, by simply syncing your Charge Ionic it should display the correct time.

However, this may be fixed by updating the time zone setting in your Personal Settings. For step-by-step instructions, please see our help article: How do I change the time on my Fitbit device? and let me know how it goes.

Keep me posted and let me know if you have any additional questions.

[Midwestlady]

Hi Surfpad. Thanks for your response. I was able to correct the time on my Ionic following your instructions. Thanks!