Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Please restart your fitbit and sync at least twice.
Please let us know if this works or not.
Below are the directions for restarting:
To turn off watch:
On your watch, open the Settings app > About > Shutdown > confirm the shutdown.
To turn your watch back on, press any button.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Please restart your fitbit and sync at least twice.
Please let us know if this works or not.
Below are the directions for restarting:
To turn off watch:
On your watch, open the Settings app > About > Shutdown > confirm the shutdown.
To turn your watch back on, press any button.
Best Answer