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Internet

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-01-2018 06:31

‎09-01-2018 06:31

I am getting the screen message ‘This app requires the “Internet” permission to be granted’. I’ve restarted a couple of times and tried to figure out what app. The message won’t let me see the clock face. 

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4 REPLIES 4

‎09-01-2018 07:23

‎09-01-2018 07:23

It is probably the clock face you are using. Change it to another clockface (preferably a fitbit one as they should work fine) to see if that solves the issue.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-02-2018 15:31 - edited ‎09-02-2018 15:35

In response to NellyG

‎09-02-2018 15:31 - edited ‎09-02-2018 15:35

Not knowing what phone you have @FitPickle, on my Android, I tap this message and it takes me to the OS settings page where i grant access. 

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‎09-03-2018 17:14

In response to Rich_Laue

‎09-03-2018 17:14

Rich, thanks for the help however I have an iPhone and when I tap on the message nothing happens

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‎09-03-2018 19:04

In response to FitPickle

‎09-03-2018 19:04

Like I have mentioned before @FitPickle, when asking about a phone problem it is very helpful to include the phone type. 

 

I don't know anything about managing app permissions on IOS but a search brings up.

https://www.howtogeek.com/211623/how-to-manage-app-permissions-on-your-iphone-or-ipad/amp/

 

However it is not clear if your reffering to the Fitbit app or an app on the Ionic? 

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