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Ionic Adidas Stopped Responding

ANSWERED
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‎09-13-2021 14:04 - last edited on ‎09-13-2021 14:51 by Fitbit Moderator

‎09-13-2021 14:04 - last edited on ‎09-13-2021 14:51 by Fitbit Moderator

My ionic, stopped working yesterday, I can’t switch it on, nothing, I’ve tried all the trouble shooting methods, pushing buttons etc,  nothing comes up on the screen at all, it’s only 15 months old 

any ideas?

many thanks in advance

neil

 

Moderator Edit: Clarified subject

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‎09-13-2021 14:54

‎09-13-2021 14:54

Welcome to the Fitbit Community, @SunsetRunner.

 

Thanks for the details about your unresponsive Ionic and for the troubleshooting performed. Since your watch is still unresponsive after trying different methods to bring it back to life, I recommend you to contact our Support team by chat or phone and explain them what you've tried so far.

 

See you around. 

If my post was helpful, you can vote for it. You can also mark it as Best Answer if it was what you were looking for!

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‎09-13-2021 14:54

‎09-13-2021 14:54

Welcome to the Fitbit Community, @SunsetRunner.

 

Thanks for the details about your unresponsive Ionic and for the troubleshooting performed. Since your watch is still unresponsive after trying different methods to bring it back to life, I recommend you to contact our Support team by chat or phone and explain them what you've tried so far.

 

See you around. 

If my post was helpful, you can vote for it. You can also mark it as Best Answer if it was what you were looking for!
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