help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic Battery Decline

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-03-2021 04:05

‎01-03-2021 04:05

Hello,

Similar to many posts on this channel, I purchased my ionic in July 2020 and it was working great. Last week I stopped receiving notifications and after multiple attempts to get it working I did a factory reset. Now the battery only lasts a few hours!! 

Things I have tried post battery issue:

- restarting the watch

- removing it from the app and reinstalling it

- removing it from the app, doing a factory reset, and reinstalling the app and watch to my phone.

I'm at the end of my tether with this unit, any help would be appreciated. 

Best Answer
0 Votes
1 REPLY 1

‎01-03-2021 05:00

‎01-03-2021 05:00

@Schnicklepickle, since your Ionic is less than a year old, you need to contact Fitbit Support to get help with this problem. Click on the Help link at the bottom of this page, and select Get Support.

Best Answer
0 Votes