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Ionic Battery Draining

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‎08-05-2020 13:21 - last edited on ‎08-08-2020 15:46 by Fitbit Moderator

‎08-05-2020 13:21 - last edited on ‎08-08-2020 15:46 by Fitbit Moderator

My Fitbit Ionic has a reoccuring issue with the battery.
My fitbit Ionic was at 100% charge at 9:00a.m. this morning.
By 3:30pm I noticed the Ionic was completely dead.

I briefly used the timer function around noon and may have left the timer running indefinitely.

This sudden abrupt and unexpected dead battery is concerning as the fitbit battery typically last several days without recharging.

What caused my fitbit to lose all its charge in a matter of ~6 hours? Any help would be greatly appreciated!

 

Moderator Edit: Clarified subject

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‎08-08-2020 15:52

‎08-08-2020 15:52

@Shattersong Welcome back to the Community. Thanks for getting in touch about this. 

 

I appreciate the detailed information shared. Since you mentioned that this has been a reoccurring thing, please follow these tips to extend your Fitbit Ionic's battery life. 

 

I'll be around if you have any additional questions. 

 

 

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