help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic Battery Extreme Drain

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-24-2019 08:22

‎08-24-2019 08:22

For the past three days my battery on my Ionic is crap. I’ve turned everything off and it still drains the battery. Charged to 100% and worked out. I was down to 50% after an hour. Charged it back up again and it was down to 60% before bed. Woke up the past three nights to a dead Ionic. How can my Ionic die over night with at least 50% battery life??

I’ve rebooted, turned off all day sync, turned off notifications, nothing helps. Seems to make it worse!

 

Help!!

Best Answer
0 Votes
4 REPLIES 4

‎08-24-2019 16:06

‎08-24-2019 16:06

How long have you had the Ionic, @21DayFixer? How long was battery life prior to this problem starting 3 days ago?

 

Best Answer
0 Votes

‎08-24-2019 16:13

In response to USAF-Larry

‎08-24-2019 16:13

I've had the Ionic since it came out or a little after so almost 2 years. Before a few days ago the battery life was as it always was. I could get 2-3 days with daily exercise before I had to charge. 

Best Answer
0 Votes

‎08-25-2019 16:09

In response to 21DayFixer

‎08-25-2019 16:09

I’m having the same issues. Has started in the last week or so. I have had mine within the month the ionic came out. 

Best Answer
0 Votes

‎08-25-2019 17:40

In response to SunsetRunner

‎08-25-2019 17:40

I’m currently doing a battery test (?) today so I guess they can get the results? They weren’t very clear on it and wouldn’t answer my “why?” questions. 

 

I’m using it as I normally do, even with a 30 minute yoga session, and I’m at 49%. That’s with it being fully charged and put back on my wrist around 1pm this afternoon. It’s not 7:40pm. Clearly there’s a problem. 

Best Answer
0 Votes